Privacy Policy

Last Updated on March 16, 2022

Christletics is committed to respecting the privacy and security of your personal information. This Privacy Policy describes how and why we collect, use, store, and share your personal information when you visit or make a purchase from christletics.com.  It also outlines the rights you can exercise in connection with your personal information and how you can contact us if you have any questions or complaints.  

The Privacy Policy set forth below is legally binding.  By visiting, viewing, or using this website you agree to be bound by terms of this agreement. 

Your privacy is important to Christletics (“Company”, “we”, “us”, or “our”).  We use the term “personal information” to refer to data we collect that may, directly or indirectly, identify, describe, relate to, or be associated with you.  This privacy policy (“Privacy Policy”) applies to personal information we collect when you interact with us through different means, including by visiting and using our website, christletics.com (“website”).   The term “you” refers to any visitor, viewer, or user of the website. Please note that we cannot control the privacy practices of websites and services that we do not own.

INFORMATION WE COLLECT AND HOW WE COLLECT IT

The following describes the categories of personal information we collect and how we collect such information.

Information You Provide. We collect information you provide to us directly.  This includes information you provide when you (i) purchase any products from us, (ii) sign up to receive any emails, (iii) comment on any posts or otherwise communicate with us on any social media platform, (iv) fill out any forms, (v) respond to any survey, (vi) participate in any contest or sweepstakes, or (vii) contact us through any other means, including via an online form, phone call, or email (collectively, the “Actions”).  Examples of data we may receive include your name, telephone number, email address, shipping address, billing address, physical address, account name, billing information (such as your credit card number), financial information, PayPal address, social media information, and other information you provide to us through survey responses, feedback, reviews, and other means of communication.

Information Collected Automatically.  We collect some data automatically when you visit or use our website or open or respond to our emails.  For example, we may automatically collect information when you open or respond to our emails, make a choice with respect to communications we send to you, visit any page that displays our content, provide information to our service providers or purchase, or return a product.

Information from Third Party Sites.  We collect some data when you connect with us, comment on or like our posts or otherwise interact with us on any social media platform.  Examples of data we may receive include your profile information, profile picture, social media information, social media handles or nicknames, name, purchase history, email address, device identifiers and demographic information.

Information from Internet or Other Electronic Network Activity.  We automatically collect some data about your computer or mobile device when you access our website.  Examples of data we may receive include your Internet Protocol (“IP”) address, cookies from your browser, web browser software (i.e., Google Chrome), information about the referring website, the date, time and length of your visit, and information on how you interact with the website, products, and tools.

PURPOSES FOR COLLECTING INFORMATION

We use your information for business and commercial purposes.  For example, we may use your information to:

  • Load the website accurately for you and to perform analytics on website usage to optimize our website.
  • Secure our website and data.
  • Ship or otherwise deliver, process payment for, communicate about, and track orders of any products.
  • Suggest products you may like based on past purchases and otherwise personalize your experience with the website.
  • Provide promotional and marketing communications and information if you elect to receive it.
  • Improve the design, functionality and ease-of-use of our website and products.
  • Respond to any inquiries, reviews, or other feedback you submit to us.
  • Provide customer service.
  • Conduct research to improve our business processes.
  • Administer contests, sweepstakes, surveys, or promotions.
  • Administer any business needs related to your purchase of any products.
  • Detect security incidents and protect against, stop, resolve, and prevent any fraud and fraudulent transactions and any malicious, deceptive, or illegal activity.
  • Comply with all applicable law.
  • Respond to legal and regulatory inquiries and assist law enforcement.

THIRD PARTIES WE SHARE INFORMATION WITH

The following is a list of third parties that we may share your information with or for:

Analytics Providers.  We may share your information with analytics providers.

Delivery Partners.  We may share your information with delivery partners, such as those we use to ship or otherwise deliver any products.

Government Agencies.  We may share your information with government agencies, courts, regulators, and law enforcement in the event we are required to comply with applicable laws and regulations or a legally binding process, or in response to subpoenas, warrants, government inquiries or investigations, and court orders.  We may also share your information (i) to establish, exercise, protect or enforce the legal rights of our Company, agents, employees, and affiliates, (ii) to defend against a legal claim, (iii) to protect you, us or third parties against injury, interference, fraud, or harm or (iv) to act related to violations of our policies and this Agreement or potentially illegal activities.  

Marketing and Advertising Providers.  We may share your information with marketing and advertising providers, including email marketing and campaign providers, marketing software providers, direct mail providers, marketing analytics providers and sales funnel providers.

Payment Processors.  We may share your information with payment processors, such as those we use to collect and process payment for any Products you purchase.

Technology Service Providers.  We may share your information with technology service providers.

WE DO NOT SELL YOUR PERSONAL INFORMATION

We do not sell, rent, or trade your personal information to any third parties, as we value your privacy. 

COOKIES AND OTHER TRACKING TECHNOLOGIES

We may collect and access your Internet Protocol (IP) address, browsing metadata and other numerical identifiers, such as your browser type, version, and operating system (collectively, the “Browsing Information”).  We may also use, place, collect and store cookies, web beacons, remarketing pixel tags, or other similar tracking technologies.  

We may use this information and these technologies to, among other things, improve and personalize your user experience, understand how you use the website, provide tailored ads, analyze trends, data, and website performance, administer the website, identify, and track you when you use different devices, determine if you are logged onto the website, provide security, and provide a range of features, customization, and functionality.  

By using the website and not opting out of cookies, you consent to the use of browsing Information, cookies and other tracking technologies as described in this Privacy Policy.

YOUR CHOICES

It is important to us that you understand your choices regarding your personal information.  

Opting Out of/Blocking Cookies.  Most browsers accept cookies by default.  However, most browsers will allow you to prevent accepting new cookies, disable cookies, and/or receive a notification when you receive new cookies.  If your browser has such functionalities, information on how you can change your cookie settings can typically be found in the help section of the browser toolbar.  Please note that if you do disable cookies, this may have an impact on or interfere with your user experience, including your ability to use or make purchases from the website, or receive personalized content.

Do Not Track.  Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Complaint.  If you are covered by the General Data Protection Regulation, you can file a complaint with the responsible data protection regulatory authority.

Unsubscribing from Email Marketing.  If you receive any email marketing from us, you can opt out by clicking the “unsubscribe” link contained in each email.  Please note that unsubscribing from email marketing does not necessarily unsubscribe you from other emails we may send, such as emails about any products you purchase.

Other Opt-Out Options.  If we send you physical mailings, send you short message service (SMS) messages or contact you via telephone, you can opt-out by contacting us using the contact details provided below.

DATA RETENTION

We retain personal information if it is needed to conduct and operate our business or until you ask us to delete your personal information by contacting us using the contact details provided below. 

HOW WE PROTECT YOUR PERSONAL INFORMATION

We care about the security of your personal information, so we maintain reasonable and appropriate physical, technical and procedural safeguards to help keep it safe.  While we take reasonable steps to protect your personal information, no method of transmission over the internet or other network can be 100% secure, therefore we cannot and do not guarantee that personal information you transmit will remain secure from misuse or interception in all circumstances.  By consenting to this Privacy Policy, you acknowledge that we cannot guarantee that your personal information will be protected from misuse or interception by third parties.

NOTICE TO CALIFORNIA RESIDENTS

The information in this section, applies to residents of California.  References to “you” and “your” in this section refer only to residents of California. The California Consumer Protection Act (“CCPA”), which took effect on January 1, 2020, provides privacy rights for residents of California.  Please refer to the referenced sections in this Privacy Policy for details on the following, which you have a right to know under the CCPA:

  • To review information on the categories of personal information and the categories of sources from which we collect, use, store and share personal information, read the section of this Privacy Policy titled “Information We Collect and How We Collect It”. 
  • To review information on the business or commercial purposes for which we collect information, read the section of this Privacy Policy titled “Purposes for Collecting Information”.
  • To review information on the categories of third parties we share personal information, read the section of this Privacy Policy titled “Third Parties We Share Information With”.

As a California resident, you have certain rights you can exercise under the CCPA, including the following:

  • Right to Know.  You have the right to obtain from us certain information about our collection of your personal information over the past 12 month period, including: (i) the categories of personal information we collected, (ii) the specific pieces of your personal information we collected, (iii) the categories of sources for the personal information we collected, (iv) our business or commercial purpose for collecting or selling that personal information, (v) the categories of third parties with whom we share that personal information, and (vi) if we sold or disclosed your personal information, then (a) a list disclosing the categories of personal information involved in sales and the categories of third parties to whom we sold your personal information and (b) a list disclosing categories of personal information disclosed for a business purpose and the categories of third parties with whom we shared your personal information.  You have the right to obtain this information from us, free of charge, twice each year.
  • Right to Delete.  You have the right to request that we delete your personal information that we have collected, subject to certain exceptions.  When you contact us, please let us know the information you are requesting we remove, update, correct or amend, and the timeframe and way you believe we came to collect such information.  
  • Right to Opt-Out.  You have the right to opt-out of the sale of your personal information.  We do not sell, rent, or trade your personal information to any third parties, as we value your privacy.  Therefore, no request to opt-out of sale is necessary.
  • Right to Non-Discrimination.  You have the right not to receive discriminatory treatment by us for exercising your rights under the CCPA.  We will not discriminate against you in any way for exercising any of the rights available to you under the CCPA, including by denying you goods or services, charging you different prices or rates, providing you with a lesser quality of goods or services or suggesting that you would receive a different price or rate for goods or services or a different quality of goods or services.

To exercise any of your rights, please contact us using the contact details provided below.  We are required to verify the identity of anyone who makes any request.

CHILDREN’S PRIVACY

This website is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us using the contact details provided for removal of that data.

CHANGES TO THE PRIVACY POLICY

We reserve the right to change, amend or modify this Privacy Policy at any time.  We will alert you to any changes by posting the effective date of the latest version at the top of this page, at which point any changes will become immediately effective.  It is your responsibility to check for updates, as your continued use of the website and our products after the Privacy Policy is amended will constitute your acceptance and agreement to continue to be bound by the Privacy Policy as of the last updated date indicated at the top of this page.

HOW TO CONTACT US

Contact Us if you have any questions or complaints related to this Privacy Policy, or would like to exercise any of your rights.